FAQ
- What is LookBetterOnline.com?
- Do I get prints or high resolution images?
- How long does the session take?
- How much does it cost?
- What do I get for my money?
- When do I pay?
- Who will take my pictures?
- Where are the photographs taken?
- What should I wear for my photo shoot?
- What about hair and makeup?
- Can I change the date and time of my photo session?
- What happens if I don't like my photos?
- Will my photos be re-touched or digitally enhanced?
- Do I have to pay for this digital enhancement if it is required?
- Can I get black and white photos?
- Do you do company or personal website photography?
- How can I express my opinion about the quality of the work I received?
- Do you take nude photos?
- Can a good photo really make a difference?
- How do I sign up?
1. What is LookBetterOnline.com?
LookBetterOnline is an online service that helps serious-minded singles find quality dates fast. We understand that finding the right partner means having a profile that shows you in the best light possible. That's why we've created a network of hundreds of professional photographers across North America. All of our photographers are hand-picked for their skill, their talent and their ability to create photos for your online profile that reflects you at your finest.
2.Do I get prints or high resolution images?
Prints and high resolution images are not a part of the package. You get 12-24 photos (depending on the package) ready to use online only. If you'd like prints or high-resolution images, you will have to order it directly from your photographer for a separate charge.
3. How long does the session take?
The entire photo shoot only takes about 30-60 minutes (depending on the package) and includes one to three outfit changes ("looks"). You pick the time and you pick the place. Most of our customers say that they find the experience a lot of fun!
4. How much does it cost?
Click here for a list of packages and prices. LookBetterOnline's photographers have all agreed to reduce their usual rates. Instead of charging the full fee of around $400, all our photographers charge a lot less. For an additional fee of just $15, you can ask the photographer to come to you. If that sounds like a lot, just ask yourself how much you spent on your last date. Now ask yourself how much you'd spend for your last date. That's what the right picture on your profile can do for you.
5. What do I get for my money?
Click here for a full package list. In addition to your photo shoot, you also get a free 30 minute dating consultation from our official dating coaches, click here for more details.
6. When do I pay?
Payment must be paid when making the appointment. You can pay online or by phone. To pay by phone, call us at 1-888-282-9777 ext. 0.
7. Who will take my pictures?
We've scoured North America for the very best, professional digital photographers. We rejected "chain photo" shooters and mall photographers so you won't get a cheap-looking "graduation" photo or a cheesy glamour shot. Fewer than one in 50 photographers have the skill and experience needed to shoot the kind of photos that you need and we demand. Your photographs will be taken by a talented photographer in your area. Click here to choose a photographer.
8. Where are the photographs taken?
The session may take place at the photographer's studio or at a pre-arranged location near you. We understand that most people have busy schedules though, so for a small additional charge you can have the photographer come to you.
9. What should I wear for my photo shoot?
Dark clothes are best, but steer clear of stripes, checks and bold patterns. Check out our tips for some great suggestions.
10. What about hair and makeup?
Most photographers will be able supply hair and makeup services for a separate charge if you wish. Please ask your photographer about costs and availability when he or she calls to confirm your appointment.
11. Can I change the date and time of my photo session?
Of course. Please contact your photographer directly if you need to change your appointment. If for some reason you can't reach your photographer, please contact us or call us at 1-888-282-9777 ex.0 (toll free) and we'll make the change for you.
12. What happens if I don't like my photos?
If you are unhappy with your photos, we can either give you a free re-shoot
or refund your money. If we give you a reshoot, you will not be able to
get any refund if you don't like your photos the second time. It is your
responsibility to tell the photographer what kind of photos you'd like to
get and make sure you get them. If you choose to not have a reshoot, we
will give you a refund for the amount paid minus a sitting fee ($60 for
studio shoot and $75 for on-locatio shoot) The sitting fee is non-refundable.
Optional services are non-refundable. Any complaint should be communicated
in writing to 
within 14 days after the photo shoot. No refunds will be entertained for
any reason after this period.
13. Will my photos be re-touched or digitally enhanced?
Only if we feel that the lighting, shadows, contrast or color in your photos need to be enhanced or modified to cast you in a "better light". We also offer photo retouching services.
14. Do I have to pay for this digital enhancement if it is required?
No. Reasonable digital enhancement is free.
15. Can I get black and white photos?
Yes! Please click here for more information about black and white pictures.
16. Do you do company or personal website photography?
Yes, if your photo shoot is for your corporate or personal website or business. LookBetterOnline is a great way to get professional shots for your website at a very reasonable cost. We also offer group rates if you need employee or team photos. You can discuss any special requirements with the photographer when he or she calls to confirm your appointment.
17. How can I express my opinion about the quality of the work I received?
When you login to the site to collect your images, you will be asked to rate the photographer and your experience. Your feedback is very important to us.
18. Do you take nude photos?
No, that's not our thing. We have a strict policy against nude or semi-nude photographs. All photographs must remain tasteful—which means you must remain fully clothed for the duration of your photo shoot.
19. Can a good photo really make a difference?
You bet! You know that the first thing someone does when they reach a dating site is to browse the photos. And you also know that a profile with a bad photo doesn't get a second look. If you're serious about putting your dating days behind you, then you need to give yourself the best chance possible. It's the only way to attract the best people and leave your dating days behind you.
20. How do I sign up?
Enter your ZIP code and choose a photographer in your area.
